
Clark Search Group is a professional recruitment agency
committed to the utmost respect for the Personal Information entrusted
to it. We believe that information collected about our candidates
belongs to them, and our policy has always been to treat and use
it sensitively and ethically. We share information only with candidates'
express consent; maintain complete confidentiality when using it
for internal marketing and research purposes; and ensure that candidates
have control over it. Recent changes to the Privacy Act (2000) reflect
Clark Search Group's own ethical views and have our whole-hearted
support.
This Privacy Statement explains our policies and practices with
regard to personal information collected in the course of our business
Our Pledge
Clark Search Group is committed to the protection of our candidates'
and clients' privacy. As a result of our commitment, we pledge to:
• maintain the strictest confidence with respect to all of
the personal information entrusted to us;
• get explicit or implicit consent before collecting any personal
information;
• get explicit consent before sharing any personal information
with third parties (except as defined in "Disclosure of Personal
Information," below);
• ensure that candidates have reasonable access to personal
information, and the right to correct, delete or add to that information;
• ensure that candidates have the right to withdraw consent
to collection and use of personal information.
Consent
Submission of your resume, covering letter and other documents to
Clark Search Group is deemed to imply your consent for Clark Search
Group to record and retain that personal information, to compare
your profile with job requirements, and to contact you with potential
opportunities. You also implicitly consent to our use of the information
for our own internal processes, while protecting your confidentiality.
Clark Search Group will safeguard the confidentiality of your personal
information until you explicitly give your consent to do otherwise,
except where required by law. We will contact you by telephone or
e-mail each time to obtain your permission to disclose your information
to a client, and obtain your authorization to contact your references
prior to doing so.
You can, at any time, withdraw your implicit or explicit consent
to collect, use or disclose your personal information, by contacting
our Privacy Officer.
Collection of Personal Information
Clark Search Group collects information to enable matching candidates
with our clients' staffing needs, to effect such placements, and
to understand the marketplace in which we operate. We are deeply
aware that some of this information is highly personal, and we therefore
collect, use and share it only with candidate's consent, or for
a very few purposes which could reasonably be considered appropriate.
Clark Search Group collects personal information through a variety
of methods, including:
• Resumes and covering letters supplied by our candidates
• Responses to advertisements
• Telephone interviews, face-to-face interviews, and follow-up
conversations
• Referrals
• Applications through our website
• Job board postings (e.g. Workopolis)
The information that we collect includes, but is not limited to,
the following:
• Resumes, curricula vitae, reference letters, and similar
documentation
• E-mail and mailing addresses, telephone numbers, other contact
information
• Educational details, certifications, designations, etc.
• Names and contact information of references
• Work performance, workplace incidents, leaves-of-absence,
etc.
• Company name (if incorporated, sole proprietor or partner)
• Salary, consulting or contract rates, other remuneration
• Job/role and location preferences
• Specializations
From time to time, certain other very sensitive information may
be collected and used for specific purposes (payroll and/or security
checks, where required) described herein. These are:
• Social Insurance Number
• Date and place of birth
We might supplement our data with information from third parties.
For instance, if inaccurate postal codes are received, we may use
third party software (e.g. Canada Post) to retrieve correct information.
All personal information is electronically stored in our secure
database. From time to time, printouts may be required, which are
maintained in a secure fashion and destroyed when the specific requirement
no longer exists.
Use of Personal Information
We use personal information only for specific and limited purposes.
We ask for and collect only such data as is adequate and relevant
for these purposes, which include the following:
• To determine suitability for and interest in potential permanent
or contract placements within one or more of our client companies
• To determine an appropriate rate of pay or contract fee
for such a placement
• To establish references required by our clients
• Internal research or marketing purposes, using aggregated
data (multiple candidates) with no individual identifying marks
whatsoever
• To help us improve our services or resolve any problems.
Disclosure of Personal Information
As part of the service we provide to our candidates and clients,
some personal information must be disclosed from time to time. We
do not disclose, share, sell or distribute personal information
with unrelated third parties, except in the following specific circumstances:
• With direct consent, to share personal information with
a client, in order to begin the process of securing employment for
a candidate. We ask for consent for each and every separate disclosure.
• We will disclose your resume, salary or rate information,
information with respect to language skills, work experience, insights
gained from interviews and references.
Personal information may be transferred to third parties who act
for or on behalf of Clark Search Group, or in connection with its
business, for further processing in accordance with the purposes
for which the data was originally collected.
• Resume formatting pool.
• Payroll processor.
• Affiliate Placement Organization.
In the event of a placement, we may collect additional
information required to satisfy security checks, complete the placement
and arrange payrolling. This information would include:
• Social Insurance Number
• Date and place of birth
• Bank transit and account number
It may be necessary for us to share or transfer the
information in our databases to comply with a legal requirement,
for the administration of justice, to protect candidates' vital
interests, to protect the security or integrity of our databases
or web site, to take precautions against legal liability, or in
the event of a corporate sale, merger, reorganization, dissolution
or similar event. We contractually require this third party to take
adequate precautions to protect that data.
Information Integrity and Security
All of Clark Search Group's officers, employees and agents are required
and trained to maintain its confidentiality. We strive to ensure
the reliability, accuracy, completeness and currency of the personal
information in our databases and to protect their privacy and security.
We keep your personal information only for as long as reasonably
necessary for the purposes for which it was collected, or to comply
with any applicable legal or ethical reporting or document retention
requirements.
Our servers and our databases are protected by industry
standard security technology, such as industry standard firewalls,
password protection and backup procedures. No person other than
officers, employees and agents of Clark Search Group has access
to personal information.
Administrators who have access to personal information have been
trained to handle such data properly and in accordance with our
security protocols and strict standards of confidentiality. Every
effort is made to guard against any loss, misuse, unauthorized disclosure,
alteration or destruction of information.
You may inquire on and amend, supplement or delete any and all personal
information by calling our Privacy Officer.
Links to Other Web Sites
The Clark Search Group web site does contain hyperlinks to web sites
that are not operated by Clark Search Group which, while provided
for your reference and convenience, would not imply any endorsement
of the activities of these third-party web sites or any association
with their operators. We do not control any web site other than
our own, and are not responsible for their data or privacy practices.
Our site does not use cookies to keep track of user sessions, and
therefore does not retain any information not expressly committed
to it by users.
Transfer of Data Abroad
Of course, the Internet is made up of a large number of international
connections. If you are visiting our web site from a country other
than Canada, where our server is located, the various communications
will result in the transfer of information across international
boundaries. By visiting our web site and communicating electronically
with us, you consent to these transfers.
Governing Law
This privacy policy is governed by and construed to be in accordance
with the laws of the Province of Ontario, Canada, and with the "Personal
Information Protection and Electronic Documents Act, S.C. 2000,
c.5" as legislated by the Government of Canada.
Notification of changes to this Policy
As a result of changes in the law and/or the changing nature of
technology, our privacy practices may change from time to time.
Such changes will be posted on our web site and available in hard
copy at our offices. We encourage you to check our web site or written
policy regularly.
Questions, Concerns, Suggestions
Clark Search Group has appointed a Privacy Officer whose responsibility
is to monitor and improve our privacy procedures, and to respond
to any privacy concerns, questions and suggestions from our candidates
and clients. To contact our Privacy Officer during business hours,
please call (416) 363-9700 Ext 302, or by e-mail at PrivacyOfficer@clarksearchgroup.com.
BACK
|